We build the solution.
Local service.
Our competition works within the confines of what their company offers. We own every machine we place, which is why maintenance is never something you have to chase.
- Serving since
- 2017
- Commercial customers
- 1,000+
7+ technicians who live here. Wherever the route runs, Metro Pure is the one showing up.
A crew that lives here.
7+ technicians and six family members in the business. When you call, you reach someone in Kansas City rather than a queue in another state.
We have grown from zero accounts to more than 3,000 units in the field across 1,000 commercial customers since 2017, and we still only do two things: water and ice. That is deliberate. It is the opposite of being a jack of all trades.
Because we own every machine we place, preventative maintenance is our asset protection, not a line item you have to chase. Our CRM schedules it at custom intervals whether you remember it or not.
See how we work.
Metro Pure is more than a water cooler company. We connect filtered water, ice and coffee straight to your building's line, then keep it running on a service schedule we manage, not one you have to chase.
No deliveries to wait on. No bottles to lift or store. No service ticket that disappears into a national call center. Just water that works, from a crew that lives here.
The people who show up.
Two owners, a service manager, a sales manager and the two people who answer the phone. When you call, one of them picks up.
Ron
President / Co-Owner
Originally sold office copiers and co-owned a dealership, then started working in the water cooler industry in 2003. Runs day to day operations and is usually the one asking how the ice actually gets used before anything is quoted.
Amory
Vice President / Co-Owner
Originally sold office copiers, then started working in the water cooler industry in the late 1990s as a dealer co-owner in Arizona. Manages projects and provides a vision for sustained growth.
Jack
Service Manager
With Metro Pure Water since nearly the beginning. Manages the full technical team, including training, equipment updates and rental assets.
Nate
Sales Manager
Previously spent seven years with a Fortune 100 freight company. Manages the sales team, including customer rentals, upgrades, renewals and major accounts.
Alli
Office Manager
An in-house leader with an eye for detail learned in the auto industry. Manages office admin, including accounting, contracts and HR.
Kaitlyn
Customer Service
Often the first voice on any inbound call. Helps with sales processing, service work orders and other projects.
Our technicians are OSHA 10 or MEWP lift certified by an authorised third party.
Go green. Go bottleless.
Let us look at your building and build the solution around it. One flat rental rate, one local crew, equipment we own and maintain.