Something not working right?

Usually inside 48 hours.

Every machine on site is ours, so service is our problem rather than a line item you have to chase. Call and you reach someone in Kansas City.

Machine down right now?

Call rather than fill in the form. A machine that has stopped is not a form-shaped problem.

Typical response is within 48 hours, and sooner when something has stopped working.

For anything urgent, call 833-PURE-ICE and ask for service rather than using this form.

Go green. Go bottleless.
Locally owned and operated in Kansas City since 2017.