Something not working right?

Usually within 24 to 48 hours.

Every machine on site is ours, so service is our problem rather than a line item you have to chase. Call and you reach someone in Kansas City.

Typical response
24-48 hours
Covered by
Your rental

Machine down right now?

Call rather than fill in the form. A machine that has stopped is not a form-shaped problem.

Typical response is within 24 to 48 hours, and sooner when something has stopped working.

For anything urgent, call 833-PURE-ICE and ask for service rather than using this form.

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